State Farm® Insurance Agent Susan Yanabu Ihle

"Thank you, Cheryl for your help today. You guys are the best. Thanks for all your hard work."

"Customer service always awesome when i always inquire about my kuleana im always at ease for you to take care me. Mahalo state Farm"

"Love to go Susan’s office because i don’t get treated like a senile senior citizen. They always help me fix my problems with a pleasant smile."

"My husband and I have been long time clients of Susan and team, even when we were living in mainland and Japan. My daughter and her family are now clients too! That should speak volumes!! They are all courteous, attentive and resolve our questions and concerns promptly."

"Very helpful and pleasant staff. Talked to Jamie. She is always very helpful."

"walking into da officfe az jus laik goin fo hang out wit frenz. cool peepos, nice atmosphere an free coffee."

"I have to say that this State Farm branch has the best customer service. I used to get insurance from other companies.

The staffs are very friendly ,very helpful and with lots patience.

This office always has staff answer calls after a few rings which you don’t hear anymore.

Nowdays you are lucky if you even get any “ service”from other companies.

No wonder some of their customers have been with this branch for years , a few customers have been with them for over 30 years.

I would give more than 5 stars if I could …

Thank you again for all the staffs doing a great jobs."

"I am a longtime client and have been working with Susan's office since 1979, originally working with Susan's father George. They have always been great to work with and highly recommended."

"Staff is always there to help with any problem or question. All are very friendly and ready to help."

"Sheryl was very polite and helpful. She informed me of the new policy changes and options we have."

"Sheryl was absolutely amazing to work with! She was kind, patient, and incredibly helpful throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and made what could have been a stressful experience feel easy and smooth. Her professionalism and genuine care really stood out. I truly appreciate all of her help and would highly recommend Sheryl to anyone looking for excellent customer service and insurance support!"

"Susan and staff very helpful and friendly."

"Great staff, easy to connect. Covered all my options on car and home insurance."

"Can't get a hold of any one when water pipe burst in my home!! 3rd day finally got
to
talk to
someone. Brandon bit was referred to a mainland number which I can't get a hold of anyone!! Don't
have time for this . I thought Home owners insurance was to give you piece of mind and
my family and I are going on a trip in a few days for 3
weeks. It won't be pleasant
thinking of State farm!' disgusted!!!"

"Jodi was very helpful assisting me with installing my vehicle information into the Safe driver app. and i would not have been able to do it without her help. Thank you very much Jodi your help goes above and beyond. Keep up the great work."

"The staff is always available to help you and answer your questions."

"Excellent service"

"Love this office. Very understanding and very good at explaining everything."

"Susan and her staff always are so professional, pleasant and makes you feel so comfortable.
I appreciate Susan’s knowledge and interest for my future and keeps me at best interest and provides great information to think about. She always listens to our current situation and suggest different scenarios.
Jodi also has been so great in communicating with my appointments.
I am so grateful to Susan for all her help"

"Their customer relations have always been great, efficient and courteous over the many years I have been with the company.
Thank you for your help over the years!"

"Been with them over 30 years plus Love them all They are like family ❤️ They are always right on the ball Excellent Friendly Punctual Fast Service 100% 5 Stars 🌟 🌟 🌟 🌟 🌟 Thank you"

"Awesome and friendly customer experience. Easy to work with when you experience life’s unexpected downturn."

"I have been with this office for decades. That should tell you something."

"All the Staff are so nice and knowledgeable. Highly recommended them."

"Jamie has helped and provided me with alot of information."