State Farm® Insurance Agent Susan Yanabu Ihle

"Friendly agents, always helpful and a pleasure to talk to!"

"I am in management of a business that has a fleet of vehicles, we have state farm as our automobile insurance. We had some emergency issues that needed addressing. Working with Jodi, Kevin, and Cheryl at Susan's office has been amazing. From accommodating last second COI's to providing copies of paperwork we have misplaced. They've gone above and beyond in assisting to our every need."

"I recently switched my auto and insurance to State Farm, and I had an amazing experience with Susan Ihle and her staff. Jamie helped me through the process and made everything so easy and stress-free. She was incredibly knowledgeable, patient, and took the time to explain all my options, making sure I found the best coverage for my needs. Everyone in the office was so welcoming and kind — it really felt like they cared. I’m so glad I made the switch and highly recommend Susan Ihle’s team to anyone looking for excellent service and support!"

"Excellent customer service!"

"Excellent customer service, follow up and rapid response. Well earned and deserved 5 star rating."

"Everyone is always so friendly and helpful very professional. I really enjoy working with everyone."

"Susan and her staff always are so professional, pleasant and makes you feel so comfortable. I appreciate Susan’s knowledge and interest for my future and keeps me at best interest and provides great information to think about. She always listens to our current situation and suggest different scenarios. Jodi also has been so great in communicating with my appointments. I am so grateful to Susan for all her help"

"Been with them over 5 years Shoutout to Jody very helpful and kind"

"Jody was so very helpful and patient with this tech challenged senior. The whole staff deserves kudos"

"Been with State Farm for years loving it top notch crew really happy with their service."

"Thank you so much for your Excellent service."

"Jodi was very pleasant, patient and easy to talk to, wish all businesses had a ‘Jodi’. Susan’s office is helping me save $$$, how awesome is that?!"

"This office has the most friendly people I know. Rest assured if you come to Susan's office, your insurance needs will be taken cared of!"

"Thank you Jodi Watanabe for assisting me with my account you and your team are always very helpful I greatly appreciate it!"

"First time dealing with insurance by myself, my dad use to handle it for me. Susan and her team are so kind and helpful with things you may have questions with and are always willing to get the best policy for you. I highly recommend using these amazing people, you won’t regret it!"

"State Farm always places their clients on the top of the list. From the moment you first enter their office, you immediately feel important and they truly listen to what you have to share. This is not the first time that I have reviewed my car and home policies with Jamie Miranda. Her professionalism, knowledge, caring personality and patience to address all of my concerns always assure me that I am in good hands. I am truly grateful to Susan Yanabu Ihle and her most competent and caring staff."

"Sheryl was very thorough in my recent homeowners policy review. She also found additional savings/discounts on my policy, and pointed to additional coverages that would benefit my situation. Great job, Sheryl!"

"Have had Susan’s team for many years now and I always receive great service. They are always quick to respond to my questions and give great advice. Thank you!!!"

"Thank you Sheryl for taking the time to update and explaining my insurance policies to me. As we age we need people who care about us, Thank you Sheryl for caring God bless you"

"Everyone at this State farm is knowledgeable and they provide you with all the information. They check in on your policies to ensure you are getting everything you needs. Whether it's to decrease or increase your insurance. Such awesome service every time I'm in need of their services."

"Always welcomed here with open arms. Never had any questions unanswered, very friendly staff there in Mililani. Customer service I rate it a 10+! Always helping me to better understand my policy and updates. Keep up the high quality level that you people do so naturally. 🤙🏽"

"The review by Travis Santos is spot on and I could not agree more with everything he said. The staff of the office of Susan Yanabu Ihle are knowledgeable and personable, they are truly professional. We have been supported by several members of her staff over many years and the service is always excellent, provided in a very friendly and comfortable environment. Our most recent visit was with Jamie Miranda and we walked out of the office with a better understanding of the changing environment relative to our homeowners and auto policies. And after making a few adjustments we are confident that they reflect a better balance between protection and cost, i.e. we have peace on mind. Thank you Jamie!"

"The team was so helpful in assisting me with reviewing my policy, teaching me new things, and helping me out with a payment issue! My family and I have been a part of this office for as long as I can remember and I’m so appreciate for how they care for us as clients. 💙"

"I recently had the pleasure of working with State Farm agent Susan Yanabu-Ihle and her colleague Jamie Miranda to review my insurance policies, and I cannot speak highly enough of the outstanding service they provided. From start to finish, my experience with the team was nothing short of exceptional, and I am truly grateful for their expertise and dedication. Jamie's knowledge and professionalism were immediately evident. She took the time to thoroughly assess my insurance needs and patiently answered all of my questions. She demonstrated a deep understanding of the intricacies of insurance policies, and I felt confident that I was in capable hands throughout the process. Jamie's friendly and approachable demeanor made the experience not only informative but also enjoyable."

"Thank you Sheryl for helping my husband and I getting our documents notarized on such short notice. I appreciate your kindness !!"