State Farm® Insurance Agent Susan Yanabu Ihle

"My son got a new vehicle over the weekend and we needed information immediately due to the strict requirements by Servco Toyota. Early Monday morning I got a call from my agent at State Farm and got immediate service just hours before we went to the dealership."

"Sheryl Tanaka was a huge help in creating a policy for our home in Waikele. I’m getting ready to rent and my management company required $1,000,000 liability on my insurance. Sheryl created the policy in 3 days and quoted me $1,000.00 cheaper than the nearest competitor!"

"Sheryl quickly identified the areas of the homeowner’s and flood policies that could be changed to lower my annual premium. Her explanation was comprehensive and I appreciated her efficiency."

"Staff was very attentive to our needs. Great service!"

"I love that every time something’s ever unclear State Farm is always there to answer all my questions and answer everything for me and always help me whenever I feel like I need help with something. They are so easy to get in touch with and so easy to communicate with."

"I started with State Farm with susan’s father since I was 18 years old. Her dad was the best agent, never pushy or try to sell me more than I needed. When her father passed, I continued with susan. Her office staff is the most friendly and professional people with so much aloha. Any issues I may have had , they were always willing and available to me to explain to to my understanding.
Best insurance agent ever."

"Sharon answered the phone quickly and was able to answer my question. She even provided additional information to help me understand what coverage I have and don’t have under my auto policies. She was very helpful and pleasant."

"Love your prompted service!"

"Sheryl, answered my question very quickly and is always so personable, professional and polite. Jamie is who I usually work with for all of my insurance needs, and she too is a great person to work with. In all my family and I have been with the Yanabu State farm family since 1973. We stay with them because they always take care of our needs and treat us as if we are part their family."

"Exceptional service from Sharon. My new car showed up unexpectedly on a Sunday with immediate pick up required. Sharon processed the auto insurance first thing Monday morning enabling me to accept delivery of my car immediately after. Mahalo Nui Loa."

"We’ve been with State Farm for 3 years and is so pleased with the outstanding Customer Service provided by the staff of Susan Ihle. It’s always a pleasure calling the office and talking with a representative who provides great service and is pleasant to talk to. My payments are processed on time and if I have a question that needs further assistance, I receive a call back the same day. What service! One less worry knowing my family’s insurance needs are well protected by State Farm."

"Sharon was so professional and works efficiently"

"Jodi replied to me with a much appreciated expeditious text response to my question."

"Jody was so very helpful and patient with this tech challenged senior. The whole staff deserves kudos"

"Sheryl was very prompt and efficient with my quotes and always is friendly and answered all my many questions. I will definitely recommend State Farm and your agency to family, friends and co workers. Mahalo for the excellent service, keep up the wonderful job!"

"Susan has great team of Experts that fills your need with Insurance . There response time and putting your claim together makeing it easier . There team drives together as team making it happen .
Thank you
KKalanui \m/"

"Jodi was able to help me immediately and I was able to get my safety check done. She also went beyond my initial request and managed to rectify my issue with the website."

"Top notch staff who are experienced and knowlegable. I call them for advice whenever I need help."

"I have been with this agency for 10+ years and always get fast exceptional service that’s tailored to my needs!"

"I had the most painless, seamless experience getting my truck repaired! The claim process was simple and everything went just like it supposed to!
Thank you Sharon at State Farm!"

"I've been with state farm for awhile. Just recently Jaime has help me redo my car insurance and also set up my life insurance.she is very helpful and takes the time to explain everything about life and car insurance. Wouldn't have it any other way."

"Excellent customer service. Sheryl knew her products and was able to lower my HO premium, renew payment options and made my stress level much, much better. Awesome pro-active customer support!!!"

"Shouts out to Ms Cheryl employee of the year🗣️🗣️"

"Went in for a review of auto and home policies. Was advised that policies looked to cover our autos and home. Did make some minor changes. Staff was professional and very knowledgeable about coverages in Hawaii. Also was advised as to what to do when renting a vehicle that was very helpful."

"Thank you, Cheryl for your help today. You guys are the best. Thanks for all your hard work."